TERMS AND CONDITIONS OF USE
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND THE ESQIMO APP
What's in these terms?
These terms tell you the rules for using our website www.esqimo.com and our Esqimo app (collectively “our site”).
Who we are and how to contact us
www.esqimo.com is a site operated by Livecon Services Limited, trading as Esqimo ("We"). We are registered in England and Wales under company number 09204810 and have our registered office at 1 Poultry, London EC2R 8EJ. Our main trading address is the same as our registered office. Our VAT number is 313 3179 32.
We have applied to be regulated by the Financial Conduct Authority in England.
We are a limited company.
To contact us, please email [email protected].
If you do not agree to these terms, you must not use our site or app. We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you.
If you enter into transactions via our app, our Customer Terms will also apply.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site or app, please check these terms to ensure you understand the terms that apply at that time.
These terms were most recently updated on 1 July 2019.
We may make changes to our site and app
We may update and change our site and app from time to time to reflect changes to our products, services, our users' needs and our business priorities.
We may suspend or withdraw our site or app
Our site and the app are made available free of charge.
We do not guarantee that our site, the app, or any content on either, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site or app for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Our site and app are currently only for users who are UK residents. We do not represent that content available on or through our site or app is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].
How you may use material on our site and app
We are the owner or the licensee of all intellectual property rights in our site and app, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site or app must always be acknowledged.
You must not use any part of the content on our site or app for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on this site or app
The content on our site and app is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site or app.
Although we make reasonable efforts to update the information on our site and app, we make no representations, warranties or guarantees, whether express or implied, that the content on our site or app is accurate, complete or up to date.
We are not responsible for websites we link to
Where our site or app contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Our responsibility for loss or damage suffered by you
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Customer Terms.
Please note that we only provide our site and app for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
How we may use your personal information
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site or app will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site and app. You should use your own virus protection software.
You must not misuse our site or app by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site or app, the server on which our site is stored or any server, computer or database connected to our site or app. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site and app will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected].
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